Hannun's artisans handcraft all our products with meticulous care. The estimated manufacturing time of the products is between 10 and 15 working days, although we will speed up the delivery if we keep the product in stock. Some of our articles may take longer to produce and may take a few days longer to be manufactured.

Hannun designs are exclusive and we do not make custom orders or measurement changes.

On the product sheet you can find the estimated shipping date for each product and if it’s available with express delivery in the selected variant.

When the artisans have finished their work, we will prepare the package and send it to you within 48-72 hours within Spain (mainland Spain and the Balearic Islands). The transport company will contact you via email to confirm the estimated delivery date, your tracking number and inform you about any updates.

We know that sometimes things are not as we expect. If the item received does not meet your expectations, you have 14 calendar days from the time of delivery to notify us and proceed with any exchange or replacement.

In the unfortunate case that you have received a defective product, you have 48 hours from the time you receive it to report the incident, whether it is due to production defects or damage during transport.

Do not throw away the original packaging of your order in case of a return or a reposition.

When the product arrives at our workshop, we will check its condition and process the refund within 2 to 8 working days. You will receive a confirmation email when we proceed with the payment.

Remember that Hannun furniture have a 3 year guarantee.

*As it is a living, delicate and constantly changing product, it is not possible to return plants.

**In the LIFE IN DIY collection, opened or used products cannot be returned. Products that have been painted or varnished after purchase cannot be returned.